In today’s cyber landscape, Managed Service Providers (MSPs) face constant pressure to deliver advanced security solutions. The decision between building an in-house Security Operations Center (SOC) and partnering with a White Label SOC provider can define an MSP’s success. Both models offer unique benefits and challenges. Let’s explore which is right for your business.
Understanding the In-House SOC Model
An in-house SOC means managing your own security infrastructure, team, and technology. MSPs that choose this route maintain full control over data and operations. They design and manage every process, from threat detection to incident response.
However, running an internal SOC requires significant investment. You’ll need to hire skilled analysts, maintain tools, and ensure continuous monitoring. It offers autonomy but demands heavy resources and time.
Advantages of an In-House SOC
Building an internal SOC has its strengths. The most notable advantage is direct control. You oversee every aspect of monitoring, detection, and reporting. This visibility ensures high customization aligned with client needs.
Another benefit is data ownership. Sensitive client information stays within your environment. It builds trust, especially for clients in regulated sectors like healthcare or finance.
Lastly, team integration is seamless. Your analysts can easily collaborate with IT departments to streamline responses.
Disadvantages of an In-House SOC
Despite the control, in-house SOCs are expensive. Establishing one requires substantial capital expenditure for infrastructure, tools, and staffing. Ongoing maintenance adds further cost pressure.
The global cybersecurity talent shortage is another challenge. Hiring and retaining skilled analysts is tough and time-consuming. Training them to match the evolving threat landscape requires continuous investment.
Also, scalability becomes complex. As your client base grows, you’ll need to expand staff and resources, leading to higher overhead and slower growth.
Understanding the White Label SOC Model
A White Label SOC is a fully managed, outsourced cybersecurity service that operates under your brand. The provider handles monitoring, detection, and response on your behalf, while you deliver these services to clients as your own.
This model helps MSPs offer 24/7 security coverage without building or managing a SOC internally. It combines advanced tools, certified analysts, and proven processes — all branded as your service.
The most obvious benefit is cost efficiency. You avoid the massive expenses of building and staffing a SOC. Instead, you pay for what you use, making it ideal for scaling.
Speed to market is another key advantage. You can launch advanced SOC services quickly without waiting months to build infrastructure. This helps you attract more clients faster.
A White Label SOC also gives access to certified security experts who continuously monitor networks. They bring global experience and use enterprise-grade tools that most MSPs can’t afford independently.
Additionally, this model supports scalability and flexibility. Whether you manage five clients or fifty, the SOC adjusts resources as needed — ensuring consistent performance.
Disadvantages of a White Label SOC
The main drawback is reduced direct control. Since operations are outsourced, some decisions depend on the provider’s processes. Clear SLAs and communication are vital to overcome this.
You may also face branding limitations if the provider’s tools or reports are not fully customizable. However, reputable partners usually offer full white-label capabilities to maintain your brand identity.
Key Differences Between In-House and White Label SOCs
Feature
In-House SOC
White Label SOC
Setup Cost
Very High
Low
Time to Deploy
Months
Few Weeks
Scalability
Limited
Highly Scalable
Expertise
Requires Hiring
Provided by Partner
Brand Control
Complete
Shared/Customizable
24/7 Coverage
Expensive to Maintain
Built-In
Compliance Support
Manual Effort
Included in Service
The right choice depends on your business model, budget, and long-term goals.
If your MSP has large capital reserves, an experienced security team, and wants full operational control, an in-house SOC might suit you. It’s ideal for enterprises handling sensitive or government data.
However, if your priority is speed, cost-efficiency, and scalability, partnering with a White Label SOC provider is the smarter choice. It lets you deliver world-class cybersecurity under your brand while focusing on growth and customer relationships.
Final Thoughts
The future of MSP cybersecurity lies in collaboration and agility. A White Label SOC offers both, helping you scale rapidly without sacrificing quality or profitability.
While an in-house SOC offers autonomy, it’s resource-heavy and time-consuming. A White Label SOC, on the other hand, empowers MSPs to provide enterprise-grade protection instantly, enhance client trust, and strengthen market position.
Choosing the right model depends on your vision — control or convenience, ownership or optimization. The best strategy is the one that lets your MSP deliver secure, seamless, and scalable protection to every client.
In today’s fast-paced cybersecurity landscape, Managed Service Providers (MSPs) face mounting pressure to deliver advanced security solutions while managing costs and resources. The answer for many is to partner with a White Label Security Operations Center (SOC) provider, a strategic move that allows MSPs to scale rapidly, enhance protection for clients, and improve profit margins without the burden of building a SOC in-house.
Below, we explore the top 10 benefits of partnering with a White Label SOC provider and how this collaboration can redefine your MSP’s growth trajectory.
1.Cost-Effective Access to Enterprise-Grade Security
Building and maintaining an internal SOC is a massive investment, often exceeding hundreds of thousands of dollars in infrastructure, technology, and staffing. By partnering with a White Label SOC provider, MSPs gain access to enterprise-level cybersecurity capabilities at a fraction of the cost.
There’s no need to invest in expensive SIEM tools, threat intelligence platforms, or security automation technologies, your provider already has them in place. This reduces total cost of ownership (TCO) and helps MSPs allocate resources to growth-oriented activities rather than infrastructure maintenance.
2.Instant 24/7 Security Coverage
Cyber threats don’t sleep and neither should your SOC. One of the primary benefits of a White Label SOC partnership is the round-the-clock monitoring and threat response it provides.
Clients expect continuous vigilance, and with a dedicated team of analysts working 24/7/365, you can ensure uninterrupted protection. This constant oversight builds trust, enhances client satisfaction, and helps prevent costly breaches before they escalate.
3.Access to Certified Security Experts
Hiring, training, and retaining cybersecurity professionals is increasingly difficult due to the global cybersecurity talent shortage. With a White Label SOC, you instantly gain access to a team of certified security experts including Tier 1, Tier 2, and Tier 3 analysts, incident responders, and threat hunters.
These specialists bring deep expertise across multiple domains, from threat intelligence and digital forensics to incident management and compliance. Their combined skill set gives MSPs a competitive edge, ensuring your clients receive premium, enterprise-level protection.
4.Faster Time-to-Market for Security Services
Developing a fully functional SOC in-house can take months , even years. By partnering with a White Label SOC provider, MSPs can launch advanced cybersecurity offerings almost instantly.
From SIEM implementation and threat detection to incident response and compliance reporting, your provider delivers a ready-to-go infrastructure. This means you can immediately offer branded SOC services under your own name, strengthen your portfolio, and attract more clients without operational delays.
5.Enhanced Scalability and Flexibility
Every MSP grows at its own pace and a White Label SOC ensures your security capabilities grow with you. Whether you onboard ten or a hundred clients, your SOC partner scales seamlessly to meet increasing demand.
The model provides flexible engagement structures that adapt to your business size and client base. This elasticity means you can deliver consistent, high-quality security services while focusing on strategic growth instead of worrying about resource constraints.
When MSPs deliver robust cybersecurity solutions under their own brand, they project strength and reliability. A White Label SOC partnership empowers you to offer world-class protection under your company name, maintaining complete brand ownership.
Your clients see you as the single source of protection boosting your credibility, reinforcing client relationships, and enhancing retention. Over time, this trust becomes a key differentiator that sets your MSP apart in a crowded market.
7.Advanced Threat Intelligence and Analytics
Modern SOCs rely heavily on threat intelligence, machine learning, and data analytics to detect and respond to attacks in real time. A reputable White Label SOC provider integrates advanced technologies that continuously analyze data across networks, endpoints, and cloud environments.
This proactive approach helps identify potential threats before they become breaches, providing early warning and rapid response capabilities. MSPs can deliver data-driven insights and real-time reporting to their clients, positioning themselves as proactive security advisors.
For MSPs managing clients across regulated industries such as finance, healthcare, or government, compliance is a critical concern. White Label SOC providers typically include built-in compliance frameworks for GDPR, HIPAA, PCI-DSS, ISO 27001, and more.
They also deliver detailed reports and audit-ready documentation, helping MSPs meet both internal and external compliance requirements with ease. This feature not only minimizes risk but also enhances transparency and accountability with your clients.
9.Reduced Risk and Liability
Cyber incidents are not only damaging but also costly — both financially and reputationally. Partnering with a White Label SOC significantly reduces your exposure to risk by ensuring constant detection, response, and remediation.
With real-time alerts and immediate incident containment, you minimize the impact of potential breaches. This risk reduction translates into stronger client confidence, reduced downtime, and lower insurance costs, creating a more resilient service offering.
10.Focus on Core Business Growth
Perhaps the most significant advantage of all , a White Label SOC allows MSPs to focus on their core business objectives. Instead of being bogged down by the complexities of managing cybersecurity infrastructure, you can devote resources to client acquisition, relationship management, and business expansion.
While your SOC partner handles the technical heavy lifting, your internal team can concentrate on driving value, improving profitability, and scaling faster than competitors.
Why Partnering with a White Label SOC is the Future for MSPs
The MSP landscape is evolving clients expect end-to-end security, and competition is fiercer than ever. Partnering with a White Label SOC provider enables you to deliver exceptional cybersecurity services without the capital investment, technical challenges, or staffing headaches that come with building your own SOC.
It’s a strategic alliance that combines efficiency, scalability, and profitability, helping MSPs stay ahead in a threat-filled digital world.
Choosing to collaborate with a White Label SOC provider is more than a business decision , it’s a commitment to elevating your service quality, client trust, and brand strength. In a world where cyber threats evolve daily, MSPs that leverage white-label partnerships gain the agility and confidence needed to stay ahead of adversaries and competitors alike.
Whether your goal is to scale faster, improve client retention, or enhance profitability, the White Label SOC model is the proven path to long-term success.
In the rapidly evolving world of cybersecurity, Managed Service Providers (MSPs) are under growing pressure to deliver advanced security operations to their clients without the immense cost of building and managing a full-scale Security Operations Center (SOC). This is where White Label SOC services come in offering a cost-effective, scalable, and seamless way for MSPs to deliver top-tier cybersecurity under their own brand.
What is a White Label SOC ?
A White Label SOC (Security Operations Center) is a fully managed and operational cybersecurity infrastructure provided by a third-party vendor but branded and sold as the MSP’s own service. It allows MSPs to deliver 24/7 monitoring, threat detection, incident response, and SOC expertise without the need to invest in expensive technology, staffing, or infrastructure.
In simple terms, a White Label SOC enables MSPs to provide enterprise-grade cybersecurity defense capabilities without the heavy burden of building them from scratch. This partnership model combines the vendor’s technical excellence with the MSP’s client relationships, creating a win-win for both sides.
How a White Label SOC Works
A White Label SOC operates as an extension of the MSP’s business. Here’s how the process typically unfolds:
Integration and Onboarding
The SOC provider integrates with the MSP’s existing systems, tools, and customer environments. This includes connecting security information and event management (SIEM) tools, endpoint detection and response (EDR) platforms, and threat intelligence feeds.
The onboarding phase ensures the SOC team has visibility across all assets and endpoints that require monitoring.
24/7 Monitoring and Detection
Once connected, the SOC analysts continuously monitor client environments for any signs of malicious activity. Using AI-driven analytics, behavioral monitoring, and automated threat detection tools, the SOC identifies potential threats in real time.
Alerts are filtered and prioritized based on severity to prevent alert fatigue, ensuring only actionable incidents reach the response stage.
Incident Response and Remediation
When a security threat is detected, the White Label SOC team immediately investigates, validates, and responds to the incident. Depending on the MSP’s preference, the SOC can either take direct remediation actions or provide step-by-step guidance to the MSP’s team for resolution.
This ensures rapid response to minimize downtime and potential data breaches.
Reporting and Continuous Improvement
The SOC generates comprehensive reports that detail threats detected, responses executed, and recommendations for improving the security posture. These reports can be branded with the MSP’s logo and identity, maintaining full client ownership.
Continuous improvement is driven through threat trend analysis, security posture assessments, and proactive threat hunting.
In today’s cybersecurity landscape, MSPs face an uphill battle in keeping up with evolving threats, compliance requirements, and client expectations. Here are the top reasons why White Label SOC solutions have become indispensable for MSPs:
Cost Efficiency
Building an in-house SOC can cost millions annually when factoring in infrastructure, software licenses, and skilled personnel. A White Label SOC eliminates these costs, allowing MSPs to deliver high-value services at a fraction of the investment.
24/7 Coverage
Cyber threats don’t sleep. White Label SOCs operate around the clock, providing continuous monitoring and response, ensuring that clients are protected even outside business hours.
Access to Elite Cybersecurity Expertise
The global shortage of skilled cybersecurity professionals makes hiring and retaining talent a challenge. White Label SOC providers maintain a team of certified analysts, engineers, and incident responders, giving MSPs access to top-tier expertise on demand.
Scalability and Flexibility
As MSPs grow, so does their client base. A White Label SOC offers scalable services, allowing MSPs to onboard new customers quickly without infrastructure or staffing bottlenecks.
Brand Consistency
White Label SOCs are fully rebrandable, enabling MSPs to offer security services under their own name. This maintains customer trust and reinforces brand credibility while the backend operations remain outsourced.
Key Components of a White Label Security Operations Center
A robust White Label SOC solution integrates several layers of advanced security tools and processes, including:
SIEM (Security Information and Event Management) – Centralized log management and real-time correlation of security data.
SOAR (Security Orchestration, Automation, and Response) – Automation of repetitive tasks for faster incident response.
Threat Intelligence Feeds – Real-time data on emerging global threats.
Endpoint Detection and Response (EDR) – Protection and monitoring of endpoints against sophisticated attacks.
Vulnerability Management – Continuous assessment to identify and patch weaknesses in systems.
Compliance Reporting – Helps MSPs ensure their clients meet regulatory standards such as GDPR, HIPAA, and ISO 27001.
The Benefits of Partnering with a White Label SOC Provider
Partnering with an established White Label SOC allows MSPs to focus on growth, sales, and client management while the SOC handles the technical backbone of cybersecurity.
Some of the standout benefits include:
Rapid Go-to-Market – Launch security services in weeks, not months.
Increased Profit Margins – Reduce capital expenditure while adding recurring revenue streams.
As cyber threats grow in volume and sophistication, MSPs must adopt smarter and more scalable ways to secure their clients. White Label SOC solutions represent the future of managed cybersecurity — a model built on partnership, technology, and shared expertise.
By outsourcing SOC operations, MSPs can focus on what they do best: building relationships, delivering value, and growing their business — while their clients enjoy peace of mind with 24/7 security protection.
In conclusion, a White Label SOC empowers MSPs to deliver next-generation cybersecurity services without the cost, complexity, or risk of running an in-house operation. It’s not just a service—it’s a strategic growth enabler that helps MSPs scale faster, strengthen their brand, and stay ahead of evolving cyber threats.
June 19, 2025: In a massive twist of events, Bitdefender has announced their acquisition of Mesh Security Limited, a known email security startup headquartered in Ireland, to be soon merged with its GravityZone XDR. This acquisition strengthens Bitdefender’s position in protecting one of the most frequently exploited attack surfaces, email while reinforcing its focus on the managed services market.
Why Email Security Is a Critical Layer
Email continues to be a primary entry point for ransomware, phishing, business email compromise, and credential theft. Attackers have evolved their techniques, rendering traditional perimeter-based defenses less effective. Through this acquisition, Bitdefender will enhance its GravityZone XDR and MDR platforms by incorporating Mesh’s layered email protection and telemetry.
What Sets Mesh Security Apart
Founded in 2020, Mesh Security was purpose-built to tackle modern email threats in cloud environments, with a strong focus on serving MSPs.
The platform offers a dual-layered protection model. The secure email gateway at the perimeter effectively filters out known threats, enhancing our overall security posture. At the mailbox level, Mesh connects via API to continuously scan and act on suspicious messages that make it past initial filters. This enables real-time visibility and remediation inside tools like Microsoft 365 and Google Workspace.
Mesh is also known for its clean design, automation features, and MSP-native functionality. Multi-tenant support, policy templates, and integrations with popular PSA and RMM platforms like ConnectWise and Kaseya help MSPs deploy and manage the service with ease and efficiency.
What Bitdefender Gains from the Acquisition
Bitdefender intends to integrate Mesh directly into the GravityZone platform. The goal is to extend its XDR and MDR services to include email telemetry, which provides better threat correlation across endpoints, cloud, and inboxes.
This addition closes a major gap in Bitdefender’s threat coverage and transforms GravityZone into a more complete and connected defense system. It improves threat visibility, accelerates investigation processes, and enhances the efficiency of automated responses.
Amid the integration, Bitdefender has confirmed that Mesh leadership and core team will be the same as they continue to grow the platform. For MSPs currently using Mesh, there will be no pricing changes for the next 24 months. The roadmap will continue with added investment in support, engineering, and feature development.
This continuity has been well-received by MSP partners who value consistency and clarity in vendor relationships.
Bitdefender has been expanding rapidly over the past two years. It acquired Singapore-based Horangi Cyber Security in 2023 and made further inroads into Asia through its 2025 deal with BitShield.
The acquisition of Mesh Security represents a significant opportunity to enhance our product offerings and address an important gap in our portfolio. With email defense now in place, Bitdefender has become a more comprehensive vendor for organizations and MSPs seeking a single-source solution for security.
MSPs that rely on Mesh have praised its ease of use, reliability, and alignment with partner needs. The challenge now is to maintain that agility and MSP-first approach as the platform scales under Bitdefender’s brand.
Bitdefender’s move reflects a shift toward fully integrated cybersecurity stacks that are easier to manage and harder for attackers to evade. Email security is no longer optional. With Mesh, Bitdefender is delivering what the market demands, complete protection that connects every part of the security journey.
Secucenter’s Take
At SecuCenter, we view this acquisition as a timely and strategic enhancement to Bitdefender’s XDR capabilities. Mesh Security’s layered defense model fills a long-standing visibility gap between endpoint and cloud, especially within email communications.
This acquisition will convert the inbox from a weak link into a key source of threat intelligence. As a provider of white label SOC monitoring and soc staffing, we see clear synergy, i.e., our analysts can leverage this added telemetry to deliver more precise alerts, faster correlation, and stronger remediation guidance for MSPs and their clients.
On May 15, 2025, Coinbase acknowledged its most serious security lapse to date, a breach that could ultimately cost the exchange as much as $400 million and has compromised records for more than 69,000 customers. Investigators traced the incident to an overseas contact center operation: hackers bribed a handful of support agents in Indore, India, to capture screenshots and copies of customer data stored in internal systems.
Those agents worked for TaskUs, a U.S.–headquartered BPO firm that has handled Coinbase support queues since 2017. According to multiple reports, the attackers, described as a loose network of young, English-speaking cybercriminals, offered cash incentives to TaskUs employees willing to leak sensitive information, including names, email addresses, and partial account details.
A Breach Months in the Making
Internal logs show Coinbase first spotted suspicious activity months before the disclosure. By January 2025 the exchange had quietly asked TaskUs to dismiss 226 agents from its Indore office, many of whom were later linked to the leak. When criminals attempted to extort Coinbase on May 11, the company cut the remaining ties, tightened access controls, and publicly confirmed the breach four days later.
Although no passwords, private keys, or crypto balances were exposed, the stolen data is still valuable for targeted phishing and social engineering schemes. In response, Coinbase posted a $20 million reward for information leading to the perpetrators and pledged to reimburse any customers tricked into sending funds to attackers.
The Weak-Link Problem in Outsourced Support
This event underscores how quickly a single compromised vendor can undermine even a well-resourced security program. With call center staff often granted broad view access to resolve user tickets, bribery, extortion, or simple negligence can open the door to large-scale data theft.
How MSPs and MSSPs Can Help Businesses Respond and Prepare
Vendor-Access Hardening
Perform stringent due diligence reviews of every third-party help desk or BPO partner. Enforce least-privilege access, screen for insider-threat indicators, and require periodic audits that map who can see customer data and why.
Zero-Trust Architecture
Implement identity-centric controls so support personnel must re-authenticate for sensitive actions, and isolate customer records behind segmented networks.
24×7 Insider-Threat Monitoring
Deploy behavioral analytics tools that flag unusual data exports, screenshotting, or off-hours access by frontline agents—even if they connect from approved workstations.
Real-Time Data-Leak Detection
Integrate dark web monitoring and breach-intelligence feeds to identify stolen client information quickly, enabling rapid customer notifications and credential resets.
Phishing-Resilience Training
Offer continuous education and simulation campaigns so both vendor staff and end users can recognize and report social engineering attempts spawned by leaked records.
Incident-Response Playbooks
Maintain clear escalation paths that include vendors. Regular tabletop exercises should cover scenarios where outsourced employees become malicious insiders.
Post-Breach Remediation Guidance
After an exposure, MSPs can coordinate forced password rotations, enable or enforce multi-factor authentication, and assist with credit- or identity-protection services for affected users.
Contractual Security Clauses
Help clients renegotiate BPO agreements to include penalties for lapses, mandatory breach reporting within defined timelines, and explicit cybersecurity framework adherence (e.g., SOC 2 or ISO 27001).
By combining preventive controls with rapid detection and a vendor-inclusive response strategy, MSPs and MSSPs can turn the Coinbase incident into a blueprint for stronger, more resilient security across their customer base. To extend this service around the clock, Secucenter has its army ready to assist at all times.
Our SOC monitoring services are designed for MSSPs that offer a complete package of cybersecurity to their customers. We understand the importance of data and privacy, and thus, our proactive approach makes us fit in the cyber market to detect and deter threat actors.
Fortinet has found itself at the center of an unauthorized access wherein the attackers have taken over full device control. The vulnerability detected in the OS was CVE-2025-22252(Missing Authentication for Critical Function) with a critical severity of 9.0 that allows an attacker knowledgeable of an existing admin’s account to access the device and bypass authentication.
It exists in FortiOS, FortiProxy, and FortiSwitchManager TACACS+ configured to use a remote TACACS+ server for authentication. After being discovered by Cam B from Vital and NBS Telecom’s Matheus, Fortinet quickly took action to prevent any further progress by the threat actor.
Under this threat, which products have been affected? Let’s find out.
As per the security advisory, three of the twelve products are affected. Here’s how they’ve summarized the affects and the action we can take.
Affected Products
Remedy
FortiOS 7.6
Upgrade to 7.6.1 or above
FortiOS 7.4 Through 7.4.6
Upgrade to 7.4.7 or above
FortiProxy 7.6.0 Through 7.6.1
Upgrade to 7.6.2 or above
FortiSwitchManager 7.2.5
Upgrade to 7.2.6 or above
FortiNet has assured that the current vulnerability is limited to configurations that require ASCII authentication. PAP, MSCHAP, and CHAP configurations are safe from the impact. Additionally, Fortinet offers two workarounds that do not use ASCII authentication, which can prevent the vulnerability from impacting other devices. This aims towards organizations who may not be able tp make the upgrade sooner.
As an experienced cyber expert, Secucenter has seen how large-scale cybersecurity companies and their products are targeted to access client data for many negative reasons. Staying secure is not a one-time thing, but a recurrent requirement that needs attention. If you are an MSSP, then our dedicated SOC services are here to provide that extra layer of protection to your clients from current and future threats.
A critical vulnerability score of 10/10 is a very rare circumstance, and Microsoft seems to have caught itself in one of those.
Recently, Microsoft confirmed that their core cloud services were impacted by several critical vulnerabilities, one rated at 10, while the others were rated at 9.9 and 9.1, respectively. As users, what do you do in this situation? Well, nothing! That’s right; Microsoft has also confirmed all their users are protected from the vulnerability and their information is secured tightly.
So, what are these vulnerabilities, and how can we categorize their severity? Four of them were detected and we can understand the scale they fall into.
CVE-2025-29813: Azure DevOps Elevation of Privilege Vulnerability
Visual Studio has a significant elevation of privilege vulnerability triggered by inappropriate handling of pipeline job tokens.. It could allow an attacker with access to a project to swap a short-term token for a long-term one, thereby gaining extended access. With a CVSS score of 10.0, the vulnerability is exploitable over the network without requiring privileges or user interaction, and it poses a high risk to confidentiality, integrity, and availability.
A critical spoofing vulnerability involving Server-Side Request Forgery (SSRF) in Azure. It allows an authorized attacker with low privileges to send unauthorized requests over a network, potentially spoofing internal services. With a CVSS score of 9.9, the vulnerability is easy to exploit, requires no user interaction, and can significantly impact confidentiality, integrity, and availability.
CVE-2025-29827: Azure Automation Elevation of Privilege Vulnerability
A critical elevation of privilege vulnerability in Azure Automation was caused by improper authorization controls. It enables an attacker with low-level access to escalate their privileges over the network. With a CVSS score of 9.9, this vulnerability poses a high risk to confidentiality and integrity, with moderate impact on availability. It requires no user interaction and is low in complexity to exploit.
CVE-2025-47733: Microsoft Power Apps Information Disclosure Vulnerability
This vulnerability ranges to a critical scale of 9.1 that allows an attacker to disclose information over the network. It is a high-severity information disclosure vulnerability in Microsoft Power Apps, stemming from a Server-Side Request Forgery (SSRF) issue.
Though this was a security concern for many individuals and businesses working with Microsoft cloud services, it proved the swiftness of Microsoft to immediately safeguard its customers. As a cybersecurity expert, Secucenter offers a second layer of cyber protection for every organization. We understand the importance of protecting important data from threat actors who are as advanced as the tools that are being invented. Thus, to ensure long-term operations, an organization can always utilize an additional agent of cybersecurity.
In today’s threat landscape, SOCs face mounting pressure from alert fatigue, tool sprawl, to a shortage of skilled analysts. A recent ISC² report reveals a global cybersecurity workforce gap of over 4 million professionals, leaving many SOCs critically understaffed. Meanwhile, cyberattacks are growing in volume and sophistication, demanding round-the-clock vigilance. For many organizations, maintaining an effective SOC in-house has become an uphill battle. This blog explores the most pressing SOC challenges and how outsourcing with Secucenter for SOC staffing and SOC monitoring can bridge gaps, reduce burnout, and boost security posture, without compromising control or compliance.
Secucenter is a white-label SOC partner designed to support MSSPs in overcoming these limitations. By extending expert SOC capabilities, we empower providers to grow with confidence, meet client demands, and strengthen their service offerings. In this blog, we will explore the key challenges MSSPs face and how Secucenter helps solve them.
Top SOC Challenges : What Security Operations Must Prepare For ?
From a myriad of SOC challenges, let’s discuss what the 10 most relevant and constantly nagging ones we solve with our white label SOC team. Here are the top SOC challenges in 2025:
Intelligent Threat Evolution
Burnout Behind the screens
Alert Fatique
Round The Clock Monitoring
Meeting Scalability
Regulatory and Compliance Pressures
High Operational Costs
Maintaining service quality
Integration Challenges
Growing Competition
1.Intelligent Threat Evolution
Modern cyber threats are stealthy, AI-driven, and constantly evolving to bypass traditional defenses. MSSPs face mounting pressure to keep pace, but talent shortages, tool overload, and rising client expectations make it difficult to respond effectively.
Without the right expertise and proactive strategies, threats can linger undetected, putting client environments at serious risk and stretching MSSP resources thin.
Our Solution: Proactive Threat Hunting
Our team of SOC engineers is well-advanced in their stream of cybersecurity, having experience detecting and dealing with threats effectively. By introducing proactive measures to hunt threats, we assure MSSPs and their clients the safety of their systems from malicious actors.
2. Burnout Behind the Screens
Running a 24/7 SOC isn’t just about tools and alerts, it’s about people. MSSPs are constantly balancing high client expectations with low analyst availability. The result? Overworked teams, missed threats, and rising turnover. Many MSSPs find themselves stuck in a loop: scrambling to fill roles, chasing false positives, and trying to keep morale up while the threat landscape keeps shifting.
Our Solution: Skilled and Certified Security Experts
We have highly skilled experts who are certified cyber specialists. With limited talent and short-staffed MSSPs, addressing a high volume of cases with our talented team of SOC experts can be as easy as it gets. We take the burden of finding talent and managing overhead costs, providing a valuable extension to your team.
3. Alert Fatigue
Every beep, ping, or flash on a dashboard could be the start of a breach or just another false alarm. For SOC teams, it’s a never-ending storm of alerts. While automation helps filter the noise, high-priority flags still demand human eyes.
The problem MSSPs face is too many alerts and not enough people. Over time, even the best analysts start to tune out and that’s when real threats slip through the cracks.
Our Solution: Synchronize Automation With Your Team
Our expertise in various tools enables MSSPs to streamline all their clients’ alerts effectively. Though our proactive methods grab onto any threats, ticketing alerts ensure every issue is addressed efficiently and with due diligence. We analyze every alert, no matter how minor, to identify patterns and detect similar issues in the future.
4. Round-The-Clock Monitoring
Cyber threats don’t clock out, but your team eventually has to. For many MSSPs, maintaining true 24/7 monitoring is easier said than done. Nights, weekends, and holidays often mean skeleton crews or on-call rotations, and burnout hits fast.
Our Solution: Enhanced Security Capabilities
Our SOC monitoring service strengthens MSSPs’ security posture with 24/7 monitoring and advanced threat detection techniques, ensuring potential issues are swiftly identified and addressed. By providing enhanced security features, we enable MSSPs to deliver comprehensive services that protect their clients’ systems and devices from threats at all times.
5.Meeting Scalability
No two clients are the same; some need deep-dive threat analysis, others just want the basics. As MSSPs grow, so do client expectations, and suddenly the team that handled five clients with ease is now drowning with fifteen.
Scaling isn’t just about adding tools; it’s about people, processes, and bandwidth. Without the right support, MSSPs often face a tough choice: take on more and risk quality, or stay small and limit growth.
Our Solution: Scalability and Business Growth
We help MSSPs scale their operations effortlessly by aligning our goals with your clients’ needs, which can pave the way to your business growth. Our adaptable SOC services are built to meet changing needs by providing complete protection as your customer base and security requirements grow. We support you through scalability, allowing you to focus on core business activities, delivering exceptional value to your customers while we manage your cybersecurity needs.
Compliance with appropriate security regulations such as GDPR, HIPAA, and PCI DSS is necessary for MSSPs to function with different clients across different bases. MSSPs must navigate a complex web of regulations, which can vary by industry and region, to ensure client compliance.
However, maintaining this can be overwhelming by keeping their resources updated and versatile to meet every need.
We deliver in-depth reports and comprehensive documentation designed to assist you in meeting regulatory compliance requirements. Our resources not only ensure that you adhere to all necessary guidelines but also provide actionable insights that can drive informed decision-making and enhance your operational efficiency.
7. High Operational Costs
Staying ahead in cybersecurity means constant reinvestment in new tools, training, and talent. But for MSSPs, tight margins make that tough. Upgrading tech and hiring skilled analysts isn’t just expensive, it’s often out of reach.
Many MSSPs find themselves stuck, forced to choose between staying competitive and staying within budget. The result? Slowed growth, outdated systems, and missed opportunities to better serve their clients.
Our Solution: Cost Efficiency and Financial Savings With our years of experience, we have gathered how MSSPs looking to operate on a wider range struggle to meet their goal with a budget cap. We help MSSPs achieve significant cost savings by enhancing operational efficiency and reducing expenses related to staffing, training, and maintaining an in-house SOC.
8. Maintaining Service Quality
Every client expects top-tier service, but not every client is the same. MSSPs often support businesses across different industries, each with unique compliance requirements, risk tolerances, and infrastructure setups. Juggling these varied needs while maintaining consistent service quality is a constant challenge. Limited resources, shifting priorities, and complex client environments make it hard to give each customer the dedicated attention they expect, leading to missed SLAs, slow response times, and strained relationships.
Our Solution: Aiding MSSPs To Upkeep Service Quality
To ensure consistent service quality for a growing client base, Secucenter provides trained specialists who follow standardized processes to streamline operations and reduce variability. By following the frameworks, we are on par with your team and ensure to enhance the user experience of every client. Regular audits play a key role as well, identifying gaps, ensuring compliance, and reinforcing accountability. Together, these practices create a strong foundation for trust, performance, and long-term client satisfaction in a competitive, fast-paced security landscape.
Security tools are essential to SOC advancement and MSSP growth, but integrating them effectively remains a significant hurdle. Each client environment presents unique requirements, often involving different platforms, compliance standards, and existing infrastructure.
Aligning these varied systems into a cohesive, functional security stack is both time-consuming and resource-intensive.
Our Solution: Expert Assistance
Our dedicated SOC experts are highly skilled in every significant SOC tool and offer their professional services in integrating tools into clients’ systems and devices. Our specialists work closely with clients to ensure that every integration enhances the overall security posture, effectively protecting sensitive data and responding to potential threats with precision.
10.Growing Competition
The global market for MSSPs is expected to surpass $77 billion by 2030, due to increasing cyber threats and a growing demand for outsourced protection. While this growth signals opportunity, it also introduces intense competition. Thousands of MSSPs are competing for attention, many providing similar services. Establishing a clear USP, like 24/7 support or proactive threat detection, is essential.
Our Solution: Competitive Advantage
At Secucenter, you can always find a solution that supports your MSSP goal. We ride with your requirements, meeting client requirements on time, addressing high-priority concerns, and escalating major threats. By having a SOC partner that offers 24/7 service in major areas like staffing and monitoring, you gain a competitive advantage as a leader in the industry.
Ready To Take The Next Step?
MSSPs serve as the foundation of cybersecurity protection, and their growth depends on their core competencies. As a white label SOC partner, we are dedicated to offering our expertise to MSSPs in overcoming the above SOC challenges and even more. If you are looking for growth, reliability, and versatility, then Secucenter is only a call away.
Frequently Asked Questions (FAQ’s)
1. How can we reduce alert fatigue that overwhelms our SOC team?
Typically, placing an automation tool, creating shifts, and improving alert prioritization would fix the issue, albeit temporarily. Thus, Seucenter offers its expert SOC services to MSSPs who are looking to eliminate alert fatigue in their team while ensuring their client queries are addressed effectively.
2. What strategies help address the shortage of skilled SOC analysts?
Through our SOC staffing, we are able to address the shortage of skilled SOC analysts. Our team of SOC engineers is experienced with all the advancements there are and can be placed seamlessly with your existing team.
3. How do we improve incident response times during peak workloads?
To enhance incident response times during peak workloads, we focus on prioritizing incident triage and automation, ensuring clear communication, and utilizing incident response tools to streamline processes.
The CISA has blazoned the continued civil backing for the CVE program, icing the ongoing operation of a system that’s essential for global vulnerability shadowing. This development came amidst a jacked position of concern within the cybersecurity assiduity, following reports that the current contract with The MITRE Corporation is listed to expire on April 16 without plans for renewal.
CVE, managed by MITRE, serves as an encylopedia with standardized IDs for given security excrescencies and support tools used by merchandisers, experimenters, and SOCs worldwide. MITRE has been entering backing from the Department of Homeland Security’s National Cybersecurity Division. CVE supports multitudinous security tools, fabrics, and protocols.
The urgency around backing was amplified by MITRE Vice President Yosry Barsoum, who intimately advised that a lapse in fiscal support would disrupt not only the CVE program but also the Common Weakness Recitation( CWE) action. Barsoum states that such a dislocation could affect vulnerability databases, software seller collaboration, automated discovery tools, and indeed public critical structure defense systems. The warning emphasized the critical significance of foundational systems in the overall cybersecurity ecosystem.
In a visionary response to the adding concern around centralized backing, members of the CVE Board lately blazoned the conformation of the CVE Foundation, a nonprofit reality created to insure the program’s long- term sustainability and global impartiality. The foundation, which has been in development for over a time, aims to reduce dependence on any single government guarantor by transitioning CVE to a more community- driven governance model.
A statement from the founding group stressed the growing apprehension within the cybersecurity community regarding the future of such a pivotal system being reliant on a single point of backing. The program aims to enhance translucency, promote participated responsibility, and acclimatize flexibly as it evolves to address arising global challenges.
Meanwhile, other transnational players are taking way to make resemblant systems that support global cyber adaptability. The European Union Agency for Cybersecurity( ENISA) has launched the European Vulnerability Database( EUVD), a cooperative platform that summations vulnerability data from a range of public sources. This reflects a broader trend toward distributed, multi-stakeholder approaches to cybersecurity structure.
As the global security terrain becomes decreasingly complex and distributed, security operations centers must be equipped to reuse, prioritize, and act on vulnerability data with speed and perfection. This is where Secucenter delivers real value through their moxie. Secucenter’s advanced SOC capabilities enable real- time sapience, contextual trouble discovery, and nippy response, helping associations transfigure critical vulnerability data into decisive action
With the ever-growing market of digitalization, the looming negativity of cyber threats is just as evolving. As per CrowdStrike, 2024 witnessed the fastest recorded eCrime at 2 minutes and 7 seconds. However, for businesses who wish to grow their service boundaries, being on the internet is vital. This is where you invest in SOC tools that proactively monitor, detect, and mitigate cyber threats.
The Security Operations Center is a centralized unit that is assigned to monitor, detect, and deter cyber threats in real-time. It operates 24/7, using advanced SOC tools like SIEM, threat intelligence, and automation to protect an organization’s systems, data, and networks. For business continuity, a SOC team ensures the prevention of cyberattacks and minimizes damage.
Popular SOC Tools To Know About
SOC tools are mainly divided into two purposes: monitoring and staffing. Thus, we divide the two and dwell on the tools each of these uses.
a) SOC Monitoring
SOC monitoring is utilized by organizations to oversee their networks, systems, and servers proactively to ensure threats are detected at their earliest and diffuse its approach immediately. The tools MSSPs use for SOC monitoring are as follows.
1. SIEM( Security Information and Event Management) Tools
SIEM tools are used to collect and analyze data from multiple sources to identify threat patterns. They collect sources from firewalls, servers, and applications for a clear vision of the threat and provide valuable insights for SOC analysts to work with. SIEM also generates alerts when anomalies are detected, giving the SOC team the urgency to respond to them quickly.
Below is a list of organizations that offer SIEM tools, along with the features that set each one apart.
Utilizes advanced analytics and machine learning to identify threats and anomalies that might otherwise remain undetected.
Scalability through cloud networks is easily possible as Sentinel is cloud-native and can handle massive amounts of data through the cloud and provide accurate security.
Includes SOAR capabilities that enable automated responses to security incidents.
Has a powerful correlation engine. It means that Arcsight can analyze data in a high volume and detect threat problems that may have been missed under the radar.
Provides comprehensive log management that ensures the data is collected and processed appropriately for analysis and mitigation of threats.
SmartConnectors are essential components that enable the collection and normalization of data from various sources.
These connectors streamline the integration of multiple security devices and applications into the SIEM platform.
Allows the integration of threat intelligence feeds that keep the team updated on the latest threats and solutions to effectively detect them.
2. EDR Tools (End-Point Detection Response)
EDR tools are focused on monitoring the endpoints of the system such as computers, servers, and mobile devices. These are helpful in indicating the pathways through which threats can enter end devices and mitigate them at its earliest.
Their solutions use behavioral analysis and machine learning to understand the pattern of threats that traditional antivirus tend to miss.
Here is a list of organizations that provide EDR tools, highlighting the unique features of each one.
Focuses on detecting malicious behavior as it is rather than a signature-based detection. Due to this, identifying threats such as zero-day exploits can be blocked immediately.
Its cloud-native architecture allows MSSPs to deploy and manage endpoint security across a large number of devices.
Gives real-time visibility into endpoint activities, enabling security teams to promptly identify and investigate potential threats.
Includes automated response that enables the security team to diffuse a threat and minimize its impact immediately.
IDS and IPS are used to monitor the network traffic for suspicious activities and attacks. While there are numerous entries and exits throughout a network, IDS/IPS never fail to identify threat patterns.
IDS is equipped to passively detect and alert potential threats while IPS actively blocks malicious activities. These systems are crucial for identifying and deterring unauthorized access attempts, brute-force attacks, and malware infections for business continuity.
Here is a list of organizations that provide IDS/IPS SOC tools, along with the key features that make each one unique.
Introduced to handle high-volume traffic through multiple sources.
This agile tool utilizes the processing of multi-core CPUs to power its multi-thread architecture, enabling suitable defense in different environments.
It can automatically detect threats across a wide range of network protocols.
This induces an effective position to expose hidden anomalies within various network traffic types.
It uses signature-based detection and behavioral-based analysis to understand the threat pattern.
This can also be customized to the users’ requirements for security protection.
b) SOC Staffing
SOC staffing is essential for MSPs and MSSPs as the growing cybersecurity needs can keep their in-house team occupied more than their capabilities. In such cases, turning to outsourcing professional SOC staff can be an effective way to compensate for the skill gap yet address cyber issues of organizations swiftly.
Once MSSPs can get their team together, they’ll train on the SOC tools they employ to aid their clients and ensure they are ready to attend. Most of the tools that they use are mentioned above. However, a few tools used to aid SOC staff and measure their performance are listed below.
Threat Intelligence and Knowledge Management Tools
Threat intelligence platforms are often used by SOC analysts to proactively collect, analyze, and share security information within the organization to stay ahead of cyber threats. Tools that facilitate this process are:
Anomali ThreatStream: This tool aggregates anomalies and threats from multiple sources transforming them into actionable insights for SOC analysts to work with.
Recorded Future: Built to identify threats early, prioritize risks efficiently, and tackle key concerns proactively. This solution helps organizations prevent threat actors before they can attack.
MITRE ATT&CK Navigator: This is a free, web-based framework that helps SOC analysts understand adversary tactics, techniques, and purposes. It is a key asset for MSSPs to provide proactive cyber solutions.
Training and Simulation Platforms
Cyber threats are growing uniquely and are smarter than ever. SOC analysts are responsible for mitigating it promptly.
Through training and simulation sessions, analysts know what’s new in the cyber world, adopt methods to mitigate them, and stay constantly updated. Programs that offer simulation experience to SOC analysts are:
Immersive Labs: Provides gamified challenges to SOC analysts for an immersive experience and learn from the tasks.
RangeForce: Offers interactive cybersecurity training sessions with modules and examples for SOC professionals to be aware of.
Cyberbit Range: A training platform made to train professionals through real life threat simulations and educate them on the ways to tackle them.
As much as SOC expertise is important in maintaining and managing the cyber barriers of a business, SOC tools ensure secure business practices more effectively and simultaneously with manual labor. But, that’s not it, let’s venture more about how SOC tools build the wall of safety for businesses.
Real-Time Threat Monitoring
SIEM tools are put in place to detect anomalies in real time and address their purpose. End-point Detection from various sources provides aggregate logs of those who enter the network and trace malicious activities if unusual patterns are detected.
Threat Detection and Analysis
Introducing AI to the industry, many AI-driven threat detection tools have emerged that actively and effectively crawl through networks, systems, and servers to detect threats.IDS assists MSPs and MSSPs in helping businesses detect and eliminate unauthorized intrusions promptly.
Response To Incidents and Mitigation
Incident response and mitigation tools in SOC are responsible for managing and maintaining cyber security. Once, they detect an unusual anomaly, automated responses are deployed to minimize their presence and further movement into the system. Tools like SOAR streamline the investigation and mitigation of threats effectively.
Continuous Improvement and Reporting
Automation tools are used to find trends in past attacks to forecast areas that need improvement and make efforts to nullify them. With their comprehensive interface, MSPs and MSSPs can report their progress to businesses promptly.
Secucenter Offers Trend-Foward Cyber Solutions
Recently, the development of new SOC tools are seen to be AI-driven and aimed at easing routine manual tasks, cancel out false alerts and identify the complex natures of new cyber threats. WIth such developments, placing an antivirus and crossing fingers it protects organizations’ privacy is only the tip of the iceberg. At Secucenter, we believe having a team of professional SOC experts to oversee your clients’ security barriers is highly effective.
For this purpose, we introduce you to our dedicated services for SOC monitoring and SOC staffing. Our team of highly trained specialists is proficient in the leading SOC tools, ensuring seamless integration and cost-effective security solutions tailored to your needs.
